Help & FAQ

Of course. Just register for a free trial and start working immediately with all features unlocked. After registration, we will send you a welcome email (please also check your spam box) so you can start using the platform. In case you receive no welcome email, please contact us on email: info@i-magellan.com or on Skype ID: detailas

No, the MAGELLAN application is entirely web-based. It works on all desktop PCs, tablets and smart phones and all you need is an internet connection. (hence, i-Magellan).

You can click on the HELP buttons on top of the applications, or contact us via Live Chat so we immediately assist you. We can also arrange an on-line session (screen sharing) for further assistance.

Please send us an email advising your preferred plan, number of licences required and your company's full style. We will then send you an invoice with our bank details so you may proceed with a bank transfer.

Of course. You can save up to 500 own vessels in your private database. These vessels will be automatically saved with an asterisk (*) in front of their name and be only visible by you. Just fill-in the new vessel’s particulars, go to Menu and “Save as New Vessel”.

You can save unlimited employments under your account. Your data are fully protected and no one has access except you. You can save a new employment by pressing the SAVE ALL button.

You can press the list icon to select which saved employment to retrieve.

Yes. In case of multiple licenses, we can interconnect them so you can set your team’s viewing privileges and choose “who sees what”.

In the CARGO INTAKE section enter the draft restriction, water salinity, bunkers on board, other weights and the stowage factor. MAGELLAN will calculate the approximate cargo lift, also denoting whether the intake is due to the port's draft restriction or due to the stowage factor.

Of course. Such cargoes can be loaded from or discharged to either the same or different ports, with different loading and discharging rates and terms. Watch a short video here.

In the IN PORT section and ONLY at each load and discharge port enter the respective cargo number #. Automatically, new fields will open to fill-in the respective cargo quantity which will be loaded or discharged at each port, along with the load and discharge rates.

Unlike other software, we are not using generic weekend factors, but actual weekends for accuracy purposes. For example, if the vessel at FULL speed arrives on Monday to load 40,000 mt of cargo at 10,000 mt/day basis SatNoon/Mon 8am CP terms, the software calculates just 4 days in port (like SHINC) from arrival Monday till sailing Friday. But if the vessel at ECO speed arrives on Wednesday basis the exact same CP terms, the system will calculate 4 days + weekend, i.e. 6 days in port. You are therefore advised to enter the realistic START DATE of the employment in order to accurately calculate the port stay and/or adjust the vessel's arrival / departure to obtain the best profit.

When the program detects official holidays during vessel’s port stay, a yellow warning triangle will appear next to the ETA/ETS button. Upon clicking on the triangle, details of holidays will appear - prompting you to perhaps add extra port days. The same triangle will appear in case you omit to enter Suez of Panama canal tolls. You may disable notifications from Menu -> Settings.

Please ensure that you have checked the Use checkbox next to the prices for each bunkering port so that the system can calculate the prices.

Of course. Just check the Use checkbox for each intended bunkering port and the respective bunker prices & costs will be calculated at first-in / first-out basis, prorata to the consumption of each voyage leg. You may enter your own prices if you prefer to.

No problem. Just recall your saved employment and under BUNKERS section press the REFRESH button in order to obtain the updated bunker prices.

Yes..During your voyage estimation, when the software detects ports where EU emissions regulations apply, the active link "EU ETS" will appear (below the "Refresh" bunker prices button).
Click on the "EU ETS" link to view:
- CO2 emmissions quantities in mt (in both Full & Eco speeds).
- Daily emissions price in EUR (or you can enter your own price).
- Daily EUR/USD exchange rate (or you can enter your own rate).
- Total EU ETS allowance in USD (in both Full & Eco speeds).
The emissions amounts will be automatically included in the voyage expenses (also appearing in the "Profit & Loss" table) and will also affect the TC Equivalents accordingly.

Yes, just enter the realistic START DATE, check the CUSTOM port stay button and enter the realistic port stay (e.g. as advised by port agents). MAGELLAN will compare the C/P laytime with the realistic port stay and project the demurrage or despatch times & amounts (visible in the Profit & Loss section). For extreme accuracy, the demurrage and despatch amounts are incorporated in the TC Equivalent and the final result. Because there are many times where the final profit is derived from the careful projection of demurrage and despatch!

Yes, just press the Demurrage (or Despatch) blue link (Income & TC Equivalent section) and you will be able to fill-in the different rates.

We have integrated the ETA/ETS with the CP loading & discharging laytime so you can adjust the vessel’s port arrival or departure in order to achieve the optimum result. MAGELLAN considers the C/P excluded periods and projects the realistic demurrage or despatch at each port based on the given arrival and departure dates.

We also suggest that you enter ALL intermediate points of the voyage so that you have a clear picture of the vessel's ETA/ETS at each port (e.g. instead of entering "Hamburg - Jeddah" it is adviseable to enter "Hamburg - Suez - Jeddah" so the system also shows you when the vessel will arrrive at the Suez Canal).

Yes. Just open multiple tabs in your browser and run / recall the same estimation using the different vessels you need to compare. For easy access, each tab shows the vessel's name.

The ship operator is often requested to pay a dual T/C hire rate to the ship owner (i.e. 45 days at TC hire X and balance days at TC hire Y). Check the HIRE 2 button, fill-in the 2nd rate and MAGELLAN will accurately calculate the result.

In case of reletting or operating a cargo, MAGELLAN calculates the financial exposure of the ship operator (paid out hires, port disbursements, bunkers, etc) until the freight is received from their counter parties.

No need to. Just go to MENU, SETTINGS and enter/save your own default values. From then onwards, all your estimations will have these default values you saved.

Of course. Go to MENU and PRINT your estimation.

Of course. Just toggle the ETA/ETS button and you will either view the routing map or the selected vessel's itinerary in the ETA/ETS table.

Press the VESSELS POSITIONS button, enter your parameters (area, size, status, dates) and press SEARCH. You can even export the position lists in a worksheet by pressing the EXPORT button. Watch a short video here.

You can create your private fleet with your favourite vessels by clicking on the "star" icon in VESSELS POSITIONS.

Press the FIXTURES DATABASE button, enter your parameters (area, size, dates) and press SEARCH. You can even add your private fixtures and these will be only visible by you. Watch a short video here.