Help & FAQ

While you are signed-in to the application, click on the HELP button to view useful information.

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Why should I choose MAGELLAN over other similar software?

Because MAGELLAN is a fast and easy-to-use system combining powerful and unique tools, also allowing you to work across ALL your devices. Watch MAGELLAN in action here and see why it surpasses all other similar software.

Do I need to download any software to use MAGELLAN?

No, the MAGELLAN application is entirely web-based. It works on all desktop PCs, tablets and smart phones and all you need is an internet connection. (hence, i-Magellan).

I need some assistance while I am running an estimation.

While you are signed-in, click on the HELP button to view useful information. Alternatively, you can contact us via Live Chat and we will be happy to immediately assist you. We can also arrange an on-line demo session via TeamViewer.

How can I buy a licence?

You can send us an email advising your preferred plan, number of licences required and your company's full style. We will then send you an invoice with our bank details so you may proceed with a bank transfer.



Can I save my own private vessels' details?

Of course. You can save up to 100 own vessels in your private database. These vessels will be automatically saved with an asterisk (*) and will be only visible by you.

How many employments can I save?

You can save unlimited employments under your account. Your data are fully protected in our safe servers and no one has access except you.



How do I calculate the cargo intake subject to draft restriction and stowage factor?

In the CARGO INTAKE section enter the draft restriction, water salinity, bunkers on board, other weights and the stowage factor. MAGELLAN will calculate the approximate cargo lift, also denoting whether the intake is due to the port's draft restriction or due to the stowage factor.

Can I combine multiple cargoes?

Of course. Such cargoes can be loaded from or discharged to either the same or different ports, with different loading and discharging rates and terms.



Where do I enter the cargo quantity to be loaded or discharged at each port and the load & discharge rates?

In the IN PORT section and ONLY at each load and discharge port enter the respective cargo number #. Automatically, new fields will open to fill-in the respective cargo quantity which will be loaded or discharged at each port, along with the load and discharge rates.

The port stay at full speed is different than the port stay at eco speed. Why is that?

Unlike other software, we are not using generic weekend factors, but actual weekends for accuracy purposes. For example, if the vessel at FULL speed arrives on Monday to load 40,000 mt of cargo at 10,000 mt/day basis SatNoon/Mon 8am CP terms, the software calculates just 4 days in port (like SHINC) from arrival Monday till sailing Friday. But if the vessel at ECO speed arrives on Wednesday basis the exact same CP terms, the system will calculate 4 days + weekend, i.e. 6 days in port. You are therefore advised to enter the realistic START DATE of the employment in order to accurately calculate the port stay and/or adjust the vessel's arrival / departure to obtain the best profit.



I have entered the bunker prices but the software does not calculate bunker costs and the TC result is inaccurate.

Please ensure that you have checked the STEM checkbox next to the prices for each bunkering port so that the system can calculate the prices.

Can I enter multiple bunkering ports which have different prices?

Of course. Just check the STEM checkbox for each intended bunkering port and the respective bunker prices & costs will be calculated at first-in / first-out basis, prorata to the consumption of each voyage leg. You may enter your own prices if you prefer to.

I want to review an employment I saved a few days ago but the bunker prices have changed since then.

No problem. Just recall your saved employment and under BUNKERS section press the REFRESH button in order to obtain the updated bunker prices.



Can MAGELLAN project the demurrage and despatch?

Yes, just enter the realistic START DATE, check the CUSTOM port stay button and enter the realistic port stay. MAGELLAN will project the demurrage or despatch times and amounts (visible in the Profit & Loss section). For extreme accuracy, the demurrage and despatch amounts will be incorporated in the final result. Because there are many times where the profit is derived from demurrage or despatch! A great tool for ship operators!

How does the ETA/ETS function help me?

We have integrated the ETA/ETS with the CP loading & discharging laytime so you can adjust the vessel’s port arrival or departure in order to achieve the optimum result. MAGELLAN considers the C/P excluded periods and projects the realistic demurrage or despatch at each port based on the given arrival and departure dates.



Can I compare multiple vessels for the same cargo to see which vessel provides the best profit?

Yes. Just open multiple tabs in your browser and run / recall the same estimation using the different vessels you need to compare.

What is the purpose of the “dual hire rate”?

The ship operator is often requested to pay a dual T/C hire rate to the ship owner (i.e. 45 days at TC hire X and balance days at TC hire Y). Check the HIRE 2 button, fill-in the 2nd rate and MAGELLAN will accurately calculate the result.

How does the “cash flow projection” work?

In case of reletting or operating a cargo, MAGELLAN calculates the financial exposure of the ship operator (paid out hires, port disbursements, bunkers, etc) until the freight is received from their counter parties.



Do I have to re-enter values such as weather factors, turn times, commissions, extra bunkers, insurance costs, etc each time?

No need to. Just go to SETTINGS and enter/save your own values. From then onwards, all your estimations will have the default values you saved.

Can I print my estimations?

Of course. Go to MENU and PRINT your estimation.

Can I hide the routing map from the screen?

Of course. Just toggle the ETA/ETS button and you will either view the routing map or the selected vessel's itinerary in the ETA/ETS table.