Help & FAQ

While you are signed-in to the application, click on the HELP button to view useful information.

For best viewing please use a modern browser such as Chrome, Safari, Edge, Firefox, Opera.
Avoid obsolete browsers such as Internet Explorer.
 

GENERAL

Do I need to download any software to use MAGELLAN?

No, the MAGELLAN application is entirely web-based. It works on all desktop PCs, tablets and smart phones and all you need is an internet connection. (hence, i-Magellan).

I need some assistance while I am running an estimation or a laytime calculation.

You can click on the HELP buttons on top of the applications, or contact us via Live Chat so we immediately assist you. We can also arrange an on-line session (screen sharing) for further assistance.

How can I subscribe to MAGELLAN?

Please send us an email advising your preferred plan, number of licences required and your company's full style. We will then send you an invoice with our bank details so you may proceed with a bank transfer.

Can I only subscribe to the Primary pack?

Primary pack and Laytime pack can be either chosen together or separately, according to your needs. Please refer to our “Plans & Pricing” page, or contact us for details.

 

SAVING VESSELS & EMPLOYMENTS

Can I save my own private vessels' details?

Of course. You can save up to 200 own vessels in your private database. These vessels will be automatically saved with an asterisk (*) in front of their name and be only visible by you.

How can I save new employments? How many can I save?

You can save unlimited employments under your account. Your data are fully protected and no one has access except you. You can save a new employment by pressing the SAVE ALL button.

How can I retrieve my saved employments?

You can press the list icon to select which saved employment to retrieve.

 

CARGO CALCULATION

How do I calculate the cargo intake subject to draft restriction and stowage factor?

In the CARGO INTAKE section enter the draft restriction, water salinity, bunkers on board, other weights and the stowage factor. MAGELLAN will calculate the approximate cargo lift, also denoting whether the intake is due to the port's draft restriction or due to the stowage factor.

Can I combine multiple cargoes?

Of course. Such cargoes can be loaded from or discharged to either the same or different ports, with different loading and discharging rates and terms. Watch a short video here.

 

LOAD/DISCHARGE & PORT STAY

Where do I enter the cargo quantity to be loaded or discharged at each port and the load & discharge rates?

In the IN PORT section and ONLY at each load and discharge port enter the respective cargo number #. Automatically, new fields will open to fill-in the respective cargo quantity which will be loaded or discharged at each port, along with the load and discharge rates.


The port stay at full speed is different than the port stay at eco speed. Why is that?

Unlike other software, we are not using generic weekend factors, but actual weekends for accuracy purposes. For example, if the vessel at FULL speed arrives on Monday to load 40,000 mt of cargo at 10,000 mt/day basis SatNoon/Mon 8am CP terms, the software calculates just 4 days in port (like SHINC) from arrival Monday till sailing Friday. But if the vessel at ECO speed arrives on Wednesday basis the exact same CP terms, the system will calculate 4 days + weekend, i.e. 6 days in port. You are therefore advised to enter the realistic START DATE of the employment in order to accurately calculate the port stay and/or adjust the vessel's arrival / departure to obtain the best profit.

 

BUNKERS

I have entered the bunker prices but the software does not calculate bunker costs and the TC result is inaccurate.

Please ensure that you have checked the STEM checkbox next to the prices for each bunkering port so that the system can calculate the prices.

Can I enter multiple bunkering ports which have different prices?

Of course. Just check the STEM checkbox for each intended bunkering port and the respective bunker prices & costs will be calculated at first-in / first-out basis, prorata to the consumption of each voyage leg. You may enter your own prices if you prefer to.

I want to review an employment I saved a few days ago but the bunker prices have changed since then.

No problem. Just recall your saved employment and under BUNKERS section press the REFRESH button in order to obtain the updated bunker prices.

 

DEMURRAGE & DESPATCH

Can MAGELLAN project the demurrage and despatch?

Yes, just enter the realistic START DATE, check the CUSTOM port stay button and enter the realistic port stay (e.g. as advised by port agents). MAGELLAN will compare the C/P laytime with the realistic port stay and project the demurrage or despatch times & amounts (visible in the Profit & Loss section). For extreme accuracy, the demurrage and despatch amounts is incorporated in the final result. Because there are many times where the final profit is derived from the careful projection of demurrage or despatch!


How does the ETA/ETS function help me?

We have integrated the ETA/ETS with the CP loading & discharging laytime so you can adjust the vessel’s port arrival or departure in order to achieve the optimum result. MAGELLAN considers the C/P excluded periods and projects the realistic demurrage or despatch at each port based on the given arrival and departure dates.
 
We also suggest that you enter ALL intermediate points of the voyage so that you have a clear picture of the vessel's ETA/ETS at each port (e.g. instead of entering "Hamburg - Jeddah" it is adviseable to enter "Hamburg - Suez - Jeddah" so the system also shows you when the vessel will arrrive at the Suez Canal).

 

RELETTING & OPERATING

Can I compare multiple vessels for the same cargo to see which vessel provides the best profit?

Yes. Just open multiple tabs in your browser and run / recall the same estimation using the different vessels you need to compare. For easy access, each tab shows the vessel's name.

What is the purpose of the “dual hire rate”?

The ship operator is often requested to pay a dual T/C hire rate to the ship owner (i.e. 45 days at TC hire X and balance days at TC hire Y). Check the HIRE 2 button, fill-in the 2nd rate and MAGELLAN will accurately calculate the result.

How does the “cash flow projection” work?

In case of reletting or operating a cargo, MAGELLAN calculates the financial exposure of the ship operator (paid out hires, port disbursements, bunkers, etc) until the freight is received from their counter parties.

 

SETTINGS & MAP

Do I have to re-enter values (weather factors, turn times, commissions, insurance costs, etc) each time I make a new estimation?

No need to. Just go to MENU, SETTINGS and enter/save your own default values. From then onwards, all your estimations will have these default values you saved.

Can I print my estimations?

Of course. Go to MENU and PRINT your estimation.

Can I hide the routing map from the screen?

Of course. Just toggle the ETA/ETS button and you will either view the routing map or the selected vessel's itinerary in the ETA/ETS table.

 

VESSELS' POSITIONS, PORT HISTORY, MANAGERS

How do I search for vessels' positions and view their port history and managers?

Press the POSITIONS button, enter your parameters (area, size, status, dates) and press SEARCH. You can even select and "copy-paste" these positions in an excel sheet. Watch a short video here.

 

FIXTURES DATABASE

How do I search for fixtures and last done rates?

Press the FIXTURES button, enter your parameters (area, size, dates) and press SEARCH. You can even add your private fixtures and these will be only visible by you. Watch a short video here.

 

BALTIC INDICES

How do I search for Baltic indices historical data?

Press the INDICES button and enter dates. Watch a short video here.